Wrap – up Reflection – ‘Awesome free stuff – ask your library!’

Community of learning

I saw my role in the community this semester as a student, with a learning blog, expressing my interest in discrete aspects of the learning program. I wasn’t keen to critically analyse others’ comments, although I was happy for others to challenge my views, and to respond appropriately to those comments.

My nature is to be collaborative rather than radical and I tended to comment positively and supportively on peers’ posts. To be honest, I did not feel particularly opposed to any of the posts that I read. I sometimes added my opinion or shared a personal or professional experience or link on the posts as evidence-based understanding of the topic.

I noticed that there was a greater activity on posts at the assignment 1 checkpoint and again after the lecture in relation to CLA Toolkit.   The CLA toolkit connection did not happen for me as I understood from discussions during the Week 2 class that it was optional rather than optimal and have not resolved the login difficulty, and did not have a validated sign in until Week 13. On that note, I felt unable to fix the problem. This impacted negatively on my attitude toward engaging with the learning community.

Despite my lack of interaction using CLA Toolkit (which incidentally I was really interested in seeing how it worked once explained to me in the second session), I feel that my contributions would not have been differently positioned, but may have been greater in number and frequency.

The quality of information from my peers was amazing, presenting a plethora of perspectives on a broad spectrum of topics, especially in relation to GLAM, makerspaces and children’s programs.

Twitter and me

Twitter was a wonderful learning experience for me as I was not confident to use Twitter regularly at the start of the semester but feel much more confident about it now. I really enjoyed the challenge of Twitter Chats in organising the information before the chat and setting up with a twitter tool to enhance the experience.

I think that Twitter is a valuable social media tool for quick short shallow conversations with the advantage of linking out to more in-depth information, but I did not like it as a stand-alone learning tool. I found it too short, too sharp, too shallow to properly discuss the topics.

If Twitter chats were run in conjunction with a regular online class, I think I would have gained more from the chats. I really appreciated the links out to relevant information from Clare and other students, and the snapshot of interaction with other library professionals.

As a result of the Twitter Chat component of the course, I have been using Twitter more as a connection with library professionals and my peers. I like it because it is concise, succinct, and can be a very clever conversation tool.  Having experienced Twitter Chat as part of this unit, I am more likely to join industry specific twitter chats as part of ongoing learning.

I recently re-tweeted a twitter comment from a scientist who remarked that Twitter = workmates playground and Facebook = family and friends playground, because it aptly describes my use of twitter too (although I do sometimes use it for personal communications)

My take-away – ‘Awesome free stuff? – Ask your library’

My key take-away for the unit is that we should all be wearing badges that say ‘Awesome free stuff? – ask your library!’ because the diversity of programs available through libraries – public, private, institutional and academic – is awesome.

The Readers’ Advisory programs, Book Chat and the family oriented literacy programs like First 5 Forever and CoderDojo really struck a chord with me as great community connectors.

I like the training and education programs offered for all ages, from children and teens with coding classes, to career resume builders, and tech-savvy for seniors and others. Libraries are a hub for life long learning – this I think ties with my key take-away, that libraries offer awesome free stuff!

I enjoyed exploring the movement toward Makerspaces and amalgamation of GLAM organisations under the library banner, with the aim of presenting digital and physical resources to the public. Creativity and innovation are key to learning and discovery.

Personally, I realized that not all teaching styles align with all learning styles and that this unit challenged my ability to understand the course framework – what was required, and where to find the information. I felt really disconnected. I did not have a clear understanding of what it was that was required.

I know that I missed the lack of interaction through classes, and the opportunity to hear guest presenters share their knowledge and industry experience in relation to topics covered.

I focussed on extra-curricular learning, observing library programs, products and services while completing fieldwork placements, attending and participating in 23 Research Data Things, and attending other professional development events.

The quality of my work

I acknowledge that this unit has not been my finest work. I am not confident that I have understood the requirements and the parameters of the course.   I regret the misunderstanding about CLA Toolkit and the lack of interaction with that tool.

Blogging and commenting have not been my strong points. I was very concerned at the first check point, after receiving negative feedback. I sought help with these issues and feel that I have now better responded to the assessment criteria.  Blogging weekly is a call to action and meeting that obligation is compulsory practice which built my skills and my confidence.

In relation to the grant application assessment, I enjoyed the challenge and appreciate that these applications are an essential skill to support library programs. I feel that my choice of program (Get2thGames Hackathon) was difficult due to my inexperience in that field, and additionally, writing the project concurrently with weekly blogs was quite a workload.  Notwithstanding this, I enjoyed the learning curve.

Program Review – Gold Coast University Hospital Health Library – JBI training

The GCUH Health Library operates from with Queensland Health’s Gold Coast Hospital Services at Southport and Robina.  The mission of the library is to facilitate access to high quality information and customer service .. in information discovery, retrieval and management … deliver(ing) responsive and innovation services and resources in support of patient care, research, management…” for GCUH Health Service health professionals and students.

Within this overarching mission, the library  has sought to understand its users’ needs and information seeking behaviours through qualitative and quantitative analysis, including a consultative process with users, non-users, industry professionals and other stakeholders.  This aligns with a model recommended by Joanna Ludbrooke.    The library offers a suite of  regular short lunch-time programs to GCUH staff and students [patrons] designed to develop their navigation skills facilitating access to relevant information from any of the databases available online at any time.   In particular, nursing staff regularly refer to the Joanna Briggs Institute [JBI] database  in the course of their duty.  Therefore, their ability to quickly access information is essential, as it is can be critical to patient care.

The Joanna Briggs Institute database provides information to nursing staff and is designed to guide nurses to identify the issue, test their diagnosis, administer appropriate interventions at the point of care.   The two publication types most used are firstly, the evidence summaries based on structured searches of litérature and evidence-based health care databases and secondly, évidence based recommended practices providing the best available évidence including an equipment list, a recommended practice, OHS provisions and an évidence summary where available.

The éducation program for patrons was designed to run for approximately 20 minutes at 12.10 and again at 1.10 to fit with patrons’ regular lunch breaks.  The format of the program was an overview of the system, the main features, the popular publication types and the expected results from the program.  The research librarians created a PowerPoint présentation using screen captures and call-outs to indicate the preferred méthod of navigation.  The dedicated area within the library was set up with comfortable seating, side tables for note-taking and a projection screen connecter to a laptop.

A pre-run of the présentation ensured there were no technical glitches.    From my perspective with no health industry expérience and limited health library experience, the présentation logically and simply explained the pathways within the program for the benefit of any new users.

However, despite the well-planned structure of the program which had content, context, relevance, currency and relativity – busy hospital staff and health professionals did not attend.  Short lunch breaks are not long enough to include a serving of professional development,  as well as a deserved meal break.

Perhaps the library could consider delivering the présentations to staff rooms closer to clinics or wards so that patrons could benefit from their sharing of knowledge and information.  They could also trial social media as a means of communication.  However I believe that the major barrier to the ongoing délivery of this excellent program is dépendent on commitment and support of the parent organisation to give patrons more time to  take advantage of the librarians’ expertise and willingness to co-ordinate instructive sessions.

A further initiative of the GCUHH Library program was the issue of a Quality Scale Survey, enabling them to measure the success of the program and inviting comments about future programs.   The survey focussed on outcomes for the user asking questions about content, basis and navigation of JBI, ability to access JBI, available reports, understanding of advanced searching and overall satisfaction with JBI.   Unfortunately with the lack of patronage all of this excellent planning did not déliver results at this time.